At TandooriTwist, we are thrilled to offer our authentic and flavorful tandoori masalas to spice enthusiasts around the world. Based in India, a country renowned for its rich culinary heritage, we are dedicated to sharing the vibrant flavors of tandoori cuisine with you, no matter where you are.
Global Shipping
We proudly ship internationally, bringing the taste of India straight to your kitchen. Our goal is to ensure that every package arrives on time and in perfect condition, preserving the freshness and potency of our masalas.
Processing Time
Orders are processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information. Please note that processing times may vary during festive seasons and public holidays due to increased order volumes.
Shipping Rates and Delivery Times
Shipping rates are calculated based on the weight of your order and the destination. We partner with reputable international couriers to provide you with the best shipping options. Delivery times vary by location but typically range from 5-15 business days. You can view the estimated shipping cost and delivery time at checkout.
Customs and Import Taxes
Customers are responsible for any customs duties, taxes, and import fees that may apply. TandooriTwist is not responsible for delays due to customs clearance processes in destination countries. We recommend checking with your local customs office for more information on potential charges.
Tracking Your Order
You can track your TandooriTwist order using the tracking number provided in your shipping confirmation email. This allows you to stay updated on your order's journey from our warehouse in India to your doorstep.
Damaged or Lost Packages
At TandooriTwist, we take great care in packaging our products for international travel. However, if your order arrives damaged or does not arrive at all, please contact us immediately at tandooritwist9@gmail.com. We will work with you to resolve the issue, whether that involves sending a replacement or issuing a refund.
Returns and Exchanges
Due to the nature of our products, TandooriTwist cannot accept returns or exchanges for international orders. However, your satisfaction is our top priority. If you have any concerns about your order, please reach out to us, and we will strive to find a satisfactory resolution.
Contact Us
If you have any questions regarding our shipping policy or your order, please contact our Customer Service team at 7538809939.
We are here to assist you and ensure that your experience with TandooriTwist is as flavorful and satisfying as our masalas. Thank you for choosing TandooriTwist for your culinary adventures!